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CANCELLATION BY YOU

Any cancellation by you will result in the loss of any monies already paid.  You must give notice to cancel in writing or by email.  The scale is as follows:

Number of days before you were due to go on holiday

Cancellation charges
More than 42 days Loss of deposit
42 – 22 days 25% of the cost of rental
21 – 15 days 50% of the cost of rental
14 days or less 100% of the cost of the rental

BEFORE YOU TRAVEL

You must take out suitable insurance before you travel.  You need travel and health insurance to cover you and your party for the duration of your holiday.  We cannot be responsible for your costs if you fail to do so

BREAKAGES

We appreciate that people on holiday, relaxed and generally having a good time. Whilst we do not want restrictive rules and regulations we realise that accidents can happen.  We ask that you please inform us of any breakages so that we can replace these items prior to the next guests arriving. 

Damages will have to be paid for.

DEPOSIT

The initial deposit to secure the dates you chose will be £250.

We also charge £200 to cover damages as explained above, which will be refunded at the end of your holiday once the relevant checks have taken place.

ARRIVAL/DEPARTURE TIMES

Flexible

CHANGES FOR REASONS BEYOND OUR CONTROL

Should you be unable to be at the villa on a date booked due to circumstances beyond our control, i.e. industrial disputes, flight delays, weather conditions, refunds cannot be given on days lost.

We have a few simple house rules where we would appreciate your respect because ultimately these help maintain the quality product for you and other guests:

  1. The Villa is NO SMOKING, however feel free to do as you please outside!

  2. Please use the shower before entering the pool as it helps to keep it in the standard
    you would wish to find it.

  3. Please be careful with glass and crockery when used outside, for obvious reasons

  4. Please wear dry clothes on the sofas (throws are provided) for your use

  5. Please clean the barbeque before departure as this is not part of our cleaner’s duties

DISCLAIMER

We accept no liability for accidents or injury that may be occasioned by you or members of your party while you are tenants in the property.

Please be aware that most properties in Cyprus have tiled floors/patios, (some are stepped) tiled staircases and bathrooms.  These can become extremely slippery when wet, please be extra careful when showering or swimming.

This property has a private pool, we advise you to ensure that all children or non-swimmers are supervised by one or more responsible adults in and around the pool area at all times.

Patio tiles can become extremely hot and suitable footwear should be worn.

You will find emergency numbers in this file for local hospitals and pharmacists – should you need them.

Having read understood and accepted the terms and conditions of your booking:

 

PLEASE SIGN HERE………………………………………………………………

 

PRINT NAME HERE………………………………………………………………...

Print this form and return to Ken & Jude, C/O Charter Catering Consultants Ltd, Norbury Business Centre, Norbury House, Priory Lane, Droitwich, Worcestershire WR9 8EZ

                        We appreciate your understanding – have a great holiday!

Click HERE for Printable Version (PDF)

 
 

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Villa Banyan
Write to: Norbury House, Priory Lane, Droitwich Spa, Worcestershire, WR9 8EZ, United Kingdom
Tel: +44 (0)7807 362929 & or +44 (0)7831 529511  Email: holidays@secretvalleygolfvilla.com

 

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